This Privacy Policy explains how BestShowerCurtains.com, operated by Éric Martins as a sole proprietor, collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, or interact with us. By using this website, you consent to the practices described in this Policy.
1. Data Controller
The Data Controller responsible for your personal data is BestShowerCurtains.com, operated by Éric Martins. If you have questions or requests related to your data, you may contact us at: contact@bestshowercurtains.com.
Location: Saint-Jean-sur-Richelieu, QC, Canada.
2. Information We Collect
We collect personal information that you provide directly when interacting with our website or services. This may include the following types of data:
• Identity and Contact Information: name, billing and shipping address, email address, phone number.
• Order Information: items purchased, order value, payment details (handled securely by third-party processors), and transaction history.
• Account and Login Information: if you create an account, we may store login credentials in encrypted form.
• Technical Information: IP address, browser type, device type, pages viewed, referring/exit pages, session duration, and other analytical data collected via cookies or similar technologies.
• Marketing Consent Information: your preferences for receiving marketing communications, including email marketing opt-ins or opt-outs.
3. How We Collect Personal Information
We collect personal data in the following ways:
• When you place an order or create an account on our website
• When you contact us by email or through our website forms
• When you sign up for marketing communications
• Automatically through cookies and tracking technologies while browsing our website
4. Legal Basis for Processing Personal Data
We process your personal data under one or more of the following legal bases, depending on your location and applicable privacy laws:
• Performance of a Contract – to process and deliver your orders
• Consent – for marketing communications and certain cookie-based tracking
• Legitimate Interests – to improve our website, prevent fraud, and protect our business
• Legal Obligation – to comply with tax, accounting, or regulatory requirements
5. How We Use Your Personal Information
We may use your personal information for the following purposes:
• Processing and fulfilling orders, including shipping and delivery
• Communicating with you regarding your orders or customer support inquiries
• Sending marketing communications when consent has been given
• Improving website performance, user experience, and service quality
• Preventing fraudulent activity and ensuring website security
6. Marketing Communications
If you opt in, we may send you marketing emails about products, promotions, abandoned carts, or relevant updates. You may withdraw your consent at any time by using the unsubscribe link included in our emails or by contacting us at: contact@bestshowercurtains.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance website functionality, enable essential site features, analyze performance, and support personalized advertising. Detailed information about the cookies in use and your choices for consent or rejection are managed through our Cookie Policy and Consent Management Platform powered by Complianz.
For more information and to manage your cookie preferences, please refer to our Cookie Policy (accessible via the website footer).
8. Analytics and Advertising Tools
We use analytics and advertising services to improve our website performance and deliver relevant advertising. These may include:
• Google Analytics (GA4): used to analyze website usage and visitor behavior. Data may be transferred to and processed by Google. You may opt out via Google’s opt-out tools.
• Google Ads & Remarketing: used to display relevant ads based on your browsing behavior. Google may use cookies or tracking pixels for personalization.
• Google Tag Manager: may be used to manage tracking scripts and tags on our website.
Users may disable personalized advertising through Google Ads settings or your browser’s cookie settings.
9. Sharing Your Information
We may share your personal information with trusted service providers only to the extent necessary to perform functions on our behalf, such as:
• Payment processors
• WooCommerce and WordPress plugins essential to store functionality
• Hosting provider (o2switch)
• Analytics and advertising partners (e.g., Google)
These service providers are obligated to protect your data and may process it only for the specified service. We do not sell personal data.
10. International Data Transfers
Your data may be processed in countries outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your information in accordance with applicable privacy laws.
11. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, tax, accounting, and reporting requirements. Order information may be retained for up to 7 years, or as required by law.
12. Data Protection and Security
We implement technical and organizational measures to safeguard your personal information against loss, theft, misuse, unauthorized access, or disclosure. While no method of electronic transmission or storage is fully secure, we follow industry standards to protect your data.
13. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
• Right to access your data
• Right to correct inaccurate data
• Right to delete your data
• Right to withdraw consent at any time
• Right to restrict or object to processing
• Right to data portability
• Right to opt out of the sale or sharing of personal data (where applicable, e.g., California)
To exercise these rights, contact us at: contact@bestshowercurtains.com.
14. Links to Third-Party Websites
Our website may include links to third-party websites. We are not responsible for the privacy practices or the content of these external websites.
15. Children’s Privacy
This website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that data has been collected from a minor without parental consent, we will delete it promptly.
16. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect once posted on this page. Continued use of the website after changes have been published indicates your acceptance of the revised Policy.
17. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at: contact@bestshowercurtains.com.
Data Controller: BestShowerCurtains.com, operated by Éric Martins.
Location: Saint-Jean-sur-Richelieu, QC, Canada.